Real Testimonials from Actual Customers

"You and your company are 1st rate! I was initially leery of ordering a chair over the internet, but the product is everything I had hoped for and your service and attention to detail following the order was perfect. I will do business with you again!"

"I received my bedroom set and upon doing so called WFB and expressed my complete satisfaction on how the whole transaction was handled. Let me say I have never ordered furniture on line and was a bit apprehensive but, you made this so easy. My furniture arrived immediately, in great condition and the delivery personnel were very helpful. I will not hesitate sharing your website with others. This will not be the last time I do business with WFB and thank you for your efficient, fast customer service."

"Thank you for following up on my order for Worth Japanese Style Platform Bed. I received it on the 10th as scheduled the delivery was smooth no damage and the packaging was great. I will highly recommend your company to everyone I know looking for furniture and GOWFB will be my go to site when I need furniture in the near future. Thanks again for the excellent service!"

"I would like to commend WFB for the terrific service and amazingly quick shipment. I was pleasantly surprised to receive this leather recliner within 4 days of my order. Assembly was a breeze. Truly happy with quality and comfort of this recliner. Thanks again. I will recommend WFB to all of my friends seeking furniture."

"I have received the cushion and the bolt pack. Lost or damaged parts occasionally happen. I appreciate Wholesale Furniture Brokers quick response and desire to please. Receipt of these items completes my dining set. Needless to say, I am happy with my order, will recommend WFB to all who ask where I got the dining room furniture, and will probably order more in the future. Thank you again!"

"I received the leather recliner this afternoon and it is already assembled and operational. Thank you so much for speedy and excellent service."

"Thank you so much for coordinating. I haven't seen the sectional sofa, but my husband and friends say it is beautiful. You should know that the carrier here in Las Vegas who actually delivered it to the condo went above and beyond the call of duty to get the sofa there on Friday afternoon. After hearing my predicament, I was trying to take delivery on furnishings for a second home and coordinating here in Wisconsin. They were wonderful and I would definitely use your company in the future. I was thoroughly impressed by the customer service demonstrated by Wholesale Furniture Brokers. They confirmed my order within minutes of my placing it, they kept in touch throughout until delivery, and even provided follow-up. In this day and age, that level of exemplary customer service is really hard to come by."

"It has been a great pleasure working with all of you. You have the most reliable and professional attitude I have had the opportunity to work with in a very long time. My best to all and thank you so much for such an easy transaction. You customer service people are the best."

"Thank you so much for your attention to correct our damaged stool. We actually received our replacement stool base today, which is in tip-top condition. Thank you!! Your quick response and outstanding customer service has made my husband and I extremely satisfied in choosing to shop with WFB. As a result, you can bet we will be buying from you again and again!! Thank you again!"

"My leather recliner arrived and I love it. It is so comfortable. Thank you for the excellent service. The drivers were very courteous and arrived when they said they would. A very pleasant experience from start to finish working with Wholesale Furniture Brokers. Thanks again!"

"I must say you guys have been awesome! You kept me updated from order thru delivery. I was a little nervous about ordering online without seeing the furniture, but the dining set looks beautiful. I'm working on installing new floors and can't wait to set the table up. I will definitely use you in the future and have already recommended WFB to friends. Thank You for making this a pleasant experience!"

"The 'quest' for this particular sofa began when we visited our daughter in Colorado. Her sofa was perfect for our new den, but was not available in Louisiana. Even with the problems shipping the two-tone ARA Convertible Sofa, we are extremely happy with the product, as well as the professionalism and courtesy of your staff in Kamloops, B.C. Special thanks to - Deanna, Belinda, Amanda, Jose, and Tannis."

"We received the leather recliner this morning and are very satisfied with both the recliner and your company's process and procedures in getting this item from Florida to Hawaii. I appreciated your continual stream of information and ease in acquiring this item from your company. Being from Hawaii where some stores do not ship items to Hawaii, I appreciated your "can do" attitude throughout your involvement in this shipment. I personally thank you for your service."

"I want to compliment you on your excellent customer service. I order from a lot of online stores and you're the first store that has sent me periodic email updates of my order. Many times I've been stuck on hold for 20+ minutes with other company's customer service departments trying to obtain basic information about an order, which is extremely frustrating. Your system of keeping the customer informed is awesome! By the way, the convertible sofa is awesome too! I will definitely recommend your web store."

"I would like to thank you and the Houston Wholesale Furniture Brokers' affiliate for a smooth transaction and fine merchandise. Ms. Rechner delivered the orthopedic mattress set immediately. Her service was above and beyond what was expected. I will recommend her and your website without hesitation. Thank you."

"I received my home theater seating and all appears to be well. I must take this opportunity to commend the staff of Wholesale Furniture Brokers on the high level of professionalism displayed in the way my purchase was handled from beginning to end. The efficiency and excellent follow-up service that I experienced was second to none. It was indeed a pleasure shopping with your company and I assure you that I will be back. Let me wish for you all and your families a Merry Christmas and a Prosperous New Year. Best regards.

"I want you to know that I am 100% satisfied with the leather swivel recliner I ordered from you. Your advertising was absolutely accurate. The quality of the recliner is 1st class. The assembly directions that were included were unusually easy to follow. This is not the case most of the time. I felt like you gave my order special treatment. So I remain 100% satisfied. If I had it do over, I would definitely order from you guys again."

"I got the leather recliner and it is great. I was afraid that is was going to be too big like so many other recliners are. This one is perfect. It doesn't over power the room at all! Thank you and happy holidays."

"Your team have been nothing short of amazing to deal with. The replacement headboard for our bedroom set came on Monday. The Furniture Medic you arranged did a fine job and we are very happy and love your company!"

"We received our platform bedroom set and everything seems to be in tact. The delivery guys were awesome and carried the boxes upstairs to our room. I was extremely anxious about buying furniture online without actually looking at it. I have been very impressed with the service you guys have provided. Thanks!"

"My husband and I would like to thank your customer service department for making our awful delivery experience much better with your quick response and help. We really appreciate the refund we received from you for our un-assembled furniture as well as our dirt-stained new rugs. We are finally able to completely enjoy and appreciate the Charlotte platform bedroom set we purchased from your site. We would like to recommend that you do not contract the company that delivered our furniture so that future customers don't have to go through the experience that we had. Thank you again for your great customer service."

"My Carleton Court canopy bedroom set arrived yesterday with a very efficient delivery with notifications, easy scheduling, and absolutely no problems. That was a great experience. I do a whole lot of online buying for large, expensive items for the home that we are building. The items have to be delivered by trucking companies and most of the deliveries are either late, get lost, or forget to show up and cause aggravation. This was quite painless. As far as the furniture is concerned, it is so much more beautiful than we expected. The pictures on the net just don't due it justice. With every box we opened, my husband and I were more and more pleased with the construction and elegance of the pieces including the beveled mirror, ornate decorative carvings, the size, and color of the pieces. We were also pleased with the excellent packing and condition of the furniture on its arrival. Working with the sales staff who sold the set to me was a pleasant experience as well. Follow-ups to my questions were answered very quickly and I felt comfortable making this expensive purchase online with Wholesale Furniture Brokers. Nikki Weber was very knowledgeable and very helpful in the order process and I really appreciated your company, mainly Caroline, following up with emails to let me always know the status of my furniture order. Needless to say, I will recommend your company to anyone who is considering purchasing furniture and tell them not to be hesitant to use your online company. I know when people see the bedroom set up in my home, I will get questions like, "Where did you get this beautiful furniture?"

"This was a wonderful experience! Everything was handled very professionally and I am also thrilled with the quality of my sectional sofa."

"We love the Salsa Platform Bedroom Set. The quality and craftsmanship of each piece exceeded our expectations. We are very happy with our purchase and appreciated the great customer service. Thanks!"

"I received the Cressida Platform Bedroom Set. I am 125% satisfied with the quality, professional shipping care, and cost. I will most definitely order furniture through Wholesale Furniture Brokers in the future. Many thanks!"

"The Louis Philippe Pedestal Dining Table Set arrived, and everything turned out great. I was worried about ordering over the internet but the order was easy with no hassles. Thank you so much!"

"Thank you all. Please know I have recommended your site to numerous individuals based solely on your professionalism and customer service. I look forward to the arrival of my retro platform bed."

"LOVE the furniture, I'm very happy!! I was impressed with how well the retro platform bed was packed and how easy it was to assemble; it was pretty self explanatory. It is extremely sturdy and looks beautiful! I did notice that the bed frame has a slightly darker finish than the chest but I understand the color varies from batch to batch. The chest is beautiful! I love that the top drawer is lined with a velvet-like material. It is extremely sturdy and was packaged very well. It looks beautiful next to the bed. I have a whole house to furnish so I can guarantee I'll be a returning customer!

"I am writing to congratulate you on your products and services. I ordered a domain low profile platform bedroom set on March 7 and it was delivered and professionally setup on March 24. Your communications were excellent. Tracking was excellent, I was never put on hold, and my difficulty setting up "My Account" via chat was solved very nicely. My furniture was here right away, I couldn't accept it until today, and it has been completely trouble free to order from you. The furniture is very good, indeed. It is well made, the drawer glides are fine, and it is nicely finished.

I would recommend you to anyone. Comparable furniture around here takes 6 weeks to deliver, it's more expensive, and not as high quality. Good work.

"The new Westminster Dining Table Set is here and looks terrific! Here are some pictures of the whole set in my dining room. I appreciate you sticking by me throughout everything! Thanks again!"

"We just got our Masterpiece Leg Dining Table Set. It was a pleasure shopping with GoWFB.com. We'll definitely recommend your website to our relatives and friends. Once again, thanks for everything!"

"I had been pursuing the net for furniture for my new house in Texas. I made some initial phone calls to Jeff with questions which he answered them thoroughly. He was very helpful and patient with me. I called back at a later date to firm up what I wanted and the costs. Again, Jeff was patient and helpful. After I placed my order with Jeff, he reassured me that the mission bedroom furniture and oak pedestal dining room set would come after we moved into our house. He was right. It came today. I am happy with Jeff's honest answers to my questions and his time frame for delivery. I wanted you to know that he has excellent customer service qualities."

"We are 100% satisfied with your business. The recliner arrived in excellent condition and the delivery was fast. We will definitely do more business with you in the future and will recommend your company to our friends and family. Thanks!"

"This tile top dining set is even more beautiful in person than on your website. It's good and solid, and well worth the price I paid for the set. I think I ripped you guys off. This set is worth much more than the price I paid for it! You guys have been wonderful from start to finish with this purchase and helped me in every way that I needed help. I am more than pleased with the service, delivery, and the merchandise. I will definitely come to you guys and refer people to you when another furniture purchase is needed! Thank you so much for everything! A more than satisfied customer!"

"I just received our sectional sofa today! The quality of this sofa is outstanding! The staff at WFB are very helpful and courteous. Also, the set is HUGE with the extra piece I added to the sectional. Thanks to the staff at WFB, you guys are the best!"

"I just wanted to thank you for all of your help with our double pedestal table set order. We are very pleased with everything. We especially appreciated the service you and your company gave us. I have a little anxiety when ordering online, and for such a major purchase, but this experience with you and your company has put my mind at ease. Thank you so very much."

"I received my dinette set and I love it. It's exactly what I wanted! If I ever have any more furniture needs, I will go to WFB first. Thank you!"

"I was happy with the information Wholesale Furniture Brokers posted on its website that made it easy to research the table pad, as well as buy it. Because I could determine exactly what I was getting and because each part of the product's prices were listed in a straightforward way and the overall price was very good, I bought from your company."

"Thank you very much, the dining table pad looks great and fits perfectly. I will definitely recommend you to my family and friends. Happy New Year!"

"Thanks! The Table Pad Cover and accessories were delivered last week and are a perfect fit! And of course, the quality is exactly what I expected from Ohio Table Pad Company...OUTSTANDING! Thank you very much for your assistance in putting this order together. I will definitely recommend your company and your awesome service reps."

"Wanted to drop you a line to let you know what great customer service your company has offered throughout the process of getting our daughter's new Coronado bedroom furniture set in our newly remodeled home. My husband picked up our daughter's bedroom furniture from your L.A. furniture store on Saturday, 10/7, as we were finally able to get back into our home and set it up on Sunday, 10/8. It is beautiful furniture and seems very well made. Your company went above and beyond to accommodate our needs in extending the pick up date. We very much appreciate the assistance we received from you! Thank you."

"My Retro bedroom furniture and memory foam mattress have been delivered, and I couldn't be happier with my furniture! I truly loved your attention to customer service from the moment I ordered!"

"We received the Wilshire poster bedroom set and we love it. I would like to thank you for the best furniture shopping experience I have ever had. GoWFB.com is fabulous. You kept me informed every step of the process, and the service was fast and stupendous. The warehouse manager and the delivery men were also wonderful. My husband and I were blown away and will always shop here first. Thanks again!"

"I got my American Themes buffet in only 2 1/2 weeks. Ordering from your company was so easy! The buffet arrived in perfect condition and was a perfect match to my dining room. Thank you for your assistance. I was uneasy about ordering over the internet, but your company makes it very easy. Thanks again."

"I just wanted to say thank you for all of your help with my order and for keeping track with me. The maple Zurich bedroom set was delivered on Saturday! It is very beautiful. I just wanted to say it was wonderful having someone like you to help me keep track of everything. I recently moved and there are quite a bit of things I am trying to keep in order. Thanks for helping to make my furniture order so easy! I can't wait to tell everyone about your company!"

"I finally got help to move my Stanton International sectional sofa with chaise into the house and I can't say enough how gorgeous it is. The quality and craftsmanship is superior. The wood trim on the bottom is stunning as well. I couldn't be more pleased with my purchase. You guys are great and I feel my money has been well spent, which is so important today with our crazy world. All the best from a most satisfied customer!"

"My Pacifica occasional table arrived. I put it together myself and it looks great. The shipping was quick, the product was great, and the price was unbeatable. Thank you for the excellent customer service. I will definitely shop with you again."

"My wife and I are very pleased with all the furniture we purchased. We shopped around to many different stores before finding your company. Joe and his team down at Elegant Imports (Miami / Ft. Lauderdale WFB Affiliate) were very professional, courteous, and helpful throughout the entire process. We have told all our friends and coworkers about your company. We just had a huge Christmas Party in our home for about 60 guests and everyone just fell in love with all the furniture and it's quality. We will continue buying from your company. Take care and thanks again!"

"My experience with Wholesale Furniture Brokers was really terrific. To be honest, since I found you on the Internet, I had some concerns about what the quality of the furniture the customer service would be -- I should not have worried at all! I found a cherry dining room set that I liked on your web site, then called your nearest location and made an appointment to take a look at the sales model. Your customer contact could not have been nicer or more flexible, and I was the proud owner of that very same set in no time at all! I also ordered a table pad through you, which entailed a number of emails back and forth due to the unique shape of the table, and found your customer service to be extremely efficient and friendly. I have been very pleased with the quality and beauty of the furniture -- as has my mom, who is an interior decorator and notoriously hard to satisfy -- and I would not hesitate to recommend your company to others."

"I wanted to email you and tell you how pleased I am with our transaction. The furniture is perfect, the warehouse manager here in Philadelphia was delightful to work with, the gentlemen who delivered the furniture were wonderful...it could not have been a more pleasant experience. We have told everyone about your website. Our daughter and her husband have placed and order and our brother and sister-in-law are getting ready to do the same! Thanks again!"

"I just received my Columbia Bedroom Set and couldn't be happier. I was very pleased with the support WFB provided throughout this process and the quality of the product. The web description accurately portrays what actually arrived at my home. I looked around locally and couldn't find the product I wanted for my home. I found WFB on the web and liked their product and their pricing. WFB worked with the manufacturer to lower the cost of shipping directly to my home in Rochester, NY. My son liked it so much he plans on ordering a bedroom set for his home. Thanks! "

"I was very hesitant to purchase furniture over the Internet but Wholesale Furniture Brokers made the process extremely easy. I asked a lot of questions about the furniture I wanted to purchase via e-mail and they always answered those questions promptly and without complaint as to the number of questions I asked as they were glad to see someone wanting to make an informed decision about such an investment. They were wonderful! I love my new 3-piece leather sectional and it was exactly the high quality leather that was described! The furniture was shipped to my home in Arizona and the entire transaction took less than 2 weeks, from ordering to delivery! Great company, great customer service! I would definitely do business with them again! Thanks, for everything!"

"The dinette set arrived and it is beautiful. Thank you so much for making my first experience (online purchase) a good one. Doing business with you was a pleasure."

"The folks at Wholesale Furniture Brokers were found to be friendly and knowledgeable, offering quality furniture for a great price. Best of all, no matter how many questions I had (and I had a lot!), They were patient and accommodating. As I told him following the sale, it was truly a pleasure doing business with Wholesale Furniture Brokers!"

"Wholesale Furniture Brokers did an amazing job finding me a black leather sectional sofa that was already in stock! I expressed my need to them that I have a lot of company coming for the holidays and will need a sofa within 3 weeks. I mentioned that my first preference would be black and they went out of their way to find me a black leather sectional only 2 1/2 hours away from where I live! I called on Monday and had a new sofa sitting in my living room the following Friday. Since they found the sofa for me so close to where I live, we went to pick it up and there was no shipping cost (which saved me even more money!) The price of the sofa was amazing and the quality is unbelievable! My fiancee and myself are tickled to death with the excellent service Dave and Brent provided us. Thank you guys, we love our new sofa and can not say enough good things about you and your company!!"