For many customers, purchasing
furniture online is still a new experience.
For your benefit, we have incorporated this section to help provide you
with a general overview on what to anticipate.
If you have a specific question or require further clarification, please
do not hesitate to contact us.
Once your order has been placed
either online or by phone, Wholesale Furniture Brokers we will confirm its availability
in our warehouse.
With the exception of PayPal, your credit
card is not charged until we have verified your specific order details and
delivery requirements. This entire process takes up to 48 hours
approximately. Please expect a courtesy call if your shipping and billing
addresses are different to protect you (and us) from being a victim of fraud.
Over the next few business days,
your order will be processed and confirmed with the warehouse for shipping. You will note the anticipated date
your order is estimated to leave the local warehouse or dock on the product
listing. Please see the Delivery Options
section for average transit times. Special delivery requirements can be
pre-arranged with Wholesale Furniture Brokers such as postponed, evening,
weekend or expedited delivery.
Once the delier agent
agent has confirmed that your shipment has arrived, they will contact you to arrange a
delivery appointment. Should
your order consist of multiple items these may not ship together, but we can
however ensure all items are delivered at the same time.
Do not damage or discard any shipping
materials, packing, or boxes until you are satisfied with your purchase. Returns
must be in the original and a resalable condition.
Wholesale Furniture Brokers works
hard to gain the loyalty of our customers and our testimonials reflect this.
Please never hesitate to contact us via telephone, email, or online chat with any
concerns you may face. When your order arrives we would be delighted to hear
about your experience. Your satisfaction is our reward!