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Online Sales Associate

We are currently hiring for the position of Online Sales Associate.

Wholesale Furniture Brokers is an online furniture store which ships furniture directly from the manufacturer to customers across Canada and the United States. We started in Kamloops, BC Canada and have grown rapidly over the past 9 years. We have a enthusiastic team of over 30 employees who strive to provide the best service possible.

Online Sales Associate

Job Location: Kamloops, BC

Hours: Full Time

Days: Days, Evenings, Weekends

The primary role of this position will be to assist potential customers with their inquiries by email, phone, or live chat.  Follow-up and follow-through on those inquiries will be essential to success.  Online sales is the primary focus of the position, so being comfortable on the phone in front of a computer is a must have.

Some face to face sales may also be required to help our customers in the local outlet store.

The ideal candidate:  If you have a strong desire to learn new skills and work well with minimum supervision, we want to hear from you.  Characteristics we value are confidence, ingenuity, initiative, determination, and ambition. Our ideal candidate will possess strong communication, organizational and time management skills.  Attention to detail and multitasking skills are also essential assets.

Key Responsibilities:

  • Answering, handling, and forwarding calls and emails.
  • Answering customer questions via our Live Chat, phone, or email.
  • Following up on sales leads.
  • Being a product expert for everything offered on our website.

 

Desired Skills & Knowledge:

  • Customer service skills - Previous sales, service and/or reception experience will be considered an asset.
  • Professional written and verbal skills.
  • Typing 40+ words per minute.
  • Microsoft Word
  • Microsoft Excel
  • Internet Knowledge - Track orders, navigate websites, webmail

 

Special Working Conditions:

  • Sitting for long periods of time.
  • Working in front of the computer for long periods of time.
  • Extended periods of time on the phone

 

Compensation Note - The wage represents a starting point and successful candidates typically move up quickly based on regular performance reviews. Team based performance bonuses and commisions are also awarded. Medical and Dental benefits after 3 months.  Eligable for corporate profit sharing program after 6 months.

A demonstrated desire to learn and grow is valued more than skills alone. With the right attitude the possibilities at Wholesale Furniture Brokers are endless! 

Wage subsidy eligible applicants are encouraged to apply. 

Application Deadline: Resumes and cover letters must be received by the application deadline of Feb 26th, 2012. Only applicants considered for the position will be contacted.  Please email your resume and a detailed cover letter to Jobs@GoWFB.com.

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