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Delivery Options
All US, Canada, and International orders are accepted! Any item shown on our website
can be delivered directly to your home anywhere within the continental United States.
Delivery surcharges apply to all freight bound for
Shipping costs are determined by your order total.
|
Dollar Value of Order |
Basic Home
Delivery |
Inside
Placement |
White
Glove |
AK, HI, and remote location surcharge |
|
$0
- $299 |
$0 |
N/A |
N/A |
N/A |
|
$300 - $999 |
$0 |
$100 |
$200 |
Additional 20% of order |
|
$1,000 - $2,999 |
$0 |
$100 |
$250 |
Additional 20% of order |
|
$3,000+ |
$0 |
$150 |
$350 |
Additional 20% of order |
$100 shipping surcharge will be added to all orders bound for US Domestic Island Destinations (Florida Keys). For AK, HI, and all remote locations a 20% surcharge of order total will be added.
Local pickup is available at no charge (please see shipping chart above for shipping costs). No additional shipping charges will apply if you prefer to pick up your furniture from a freight dock or a commercial building of choice. This option only applies to a commercial building that has a loading dock and full-time receiving department. No additional promotions or discounts can be applied to local pickup orders.
Basic Home Delivery, also known as curbside delivery, includes delivery to the driveway of your home or office. The driver will help you offload the goods from the truck, and bring them into the first dry area of your building such as a carport or garage. Please keep in mind that you may need someone to help move your furniture. It is the customer's responsibility to bring the items inside their premise, assemble if necessary, and dispose of all packaging. If you need help moving your items into your home or should you not be able to accept ground level delivery (i.e. apartment building), please select the Inside Placement option. If you live in an apartment building, the furniture will be brought only to the lobby or freight dock.
Small items will ship via FedEx or UPS Ground. When FedEx or UPS makes a delivery, they will carry the cartons off of their truck and into the first dry area of your building. Please allow approximately 5 to 8 working business days for a FedEx or UPS delivery once your order is in transit.
Inside Placement includes two delivery persons who will place your furniture into the designated room of choice. This service covers carrying the product up a maximum of two (2) flights of stairs, unless a service elevator is available. There will be an additional fee of $25.00 per flight of stairs in excess of two (2) flights. You will be responsible for assembly if necessary, and disposal of all packaging. The delivery agents will not move any existing furniture nor remove any existing debris (such as old mattresses). Please have your room free and clear on your scheduled delivery date. Please allow approximately 8 to 10 working business days for delivery once your order is in transit. Packages delivered via FedEx or UPS can not be upgraded to inside placement.
White Glove delivery and installation includes removal of packaging materials and assembly of product by two delivery persons. The delivery agents will not move any existing furniture nor remove any existing debris (such as old mattresses). Please have your room free and clear on your scheduled delivery date. These delivery agents can not install mirrors or any such items onto walls nor hookup any electrical components/wires. You are required upon completion of delivery to sign the freight bill indicating that you received your order in full and that there were no damages or defects. Any damage to the product that is not noted on the delivery slip will be the responsibility of the customer. Please allow approximately 10 to 20 working business days for delivery once your order is in transit. Please Note: RTA (Ready to Assemble) furniture does not qualify under the White Glove delivery option.
View our Shipping Policy for delivery procedures.
