We understand that circumstances
can change and are willing to assist when possible, should the occasion arise.
Unfortunately, we are not able to cancel any orders which: have already been shipped by
the manufacturer, are being custom made especially for you, or noted as a
clearance or "as is" item. Please note that even if the tracking number is not
available at the time of the cancellation request, your order may still be en route.
Most of our products are in stock at a
local warehouse for quick shipment. Generally your order is picked up by the
freight carrier within five business days upon notification that we have
"scheduled to ship". If you contact us prior to shipment, your credit card
payment can usually be reversed with no restocking fee or penalties with the
exception of custom orders. We will
not charge a fee on canceled orders that have not been processed!
All orders are normally processed within
48 hrs. A restocking fee may apply after this time frame.
If your order is
already in transit, as with a return, the customer will be responsible for
actual freight BOTH ways in addition to the 20% restocking fee.
Wholesale Furniture Brokers helps
subsidize freight; please be aware actual freight charges are higher than
originally charged. Return Shipping Fees are estimated at 15 - 25% of the
purchase price. Please review our Return Policy for further details.
